◆ Corrections & updates
Corrections & updates
No review site gets every detail right all the time. Casino terms change, payment options are added or removed, and wagering rules are rewritten without much notice. What matters is how openly mistakes are fixed once they are found. This page explains how Pawsawayboardingkennels handles errors across the 9 brands we compare, what we treat as a correction, and how readers in Australia can tell us when something on a review page looks wrong.
What counts as a correction
A correction is any change that fixes a fact a reader might rely on. That includes a bonus amount, a wagering requirement, a withdrawal limit, a payment method, licence details, game availability or a safer gambling tool. Fixing a typo, tightening a sentence, replacing a screenshot or adjusting layout is a cosmetic edit. Corrections are noted on the affected page with a date. Cosmetic edits are not logged separately.
- A welcome bonus listed with the wrong wagering requirement after the casino had quietly revised its terms.
- A withdrawal method such as PayID or bank transfer described as available when it had already been removed from the cashier.
- A licensing authority or licence holder named incorrectly in the trust section of a review.
- A maximum cashout limit or minimum withdrawal amount quoted from an outdated version of the casino's terms and conditions.
How to report an error
- The exact page address and the name of the brand the report is about.
- The sentence or figure you believe is wrong, quoted exactly as it appears on our page.
- What you believe the correct information is, ideally with a link to the casino's current terms or a dated screenshot.
- When you saw the information and whether you were on desktop or mobile, since some offers differ by device or account type.
editor@pawsawayboardingkennels.com · Contact us
What happens next
- An editor confirms receipt of your message and logs the report against the relevant review.
- The claim is checked directly against the casino's current terms, its cashier and, where needed, a query to its support team.
- If the report is accurate, the page is updated and a dated correction note is added explaining what changed.
- Rebecca Lawson or one of the editors replies with the outcome, including an explanation when no change was needed.
How reviews get updated
Review pages are revisited on a regular schedule and whenever something material changes, such as a new welcome offer, a revised cashier or updated terms. Every update is checked by a second editor before it goes live. Each page shows the date it was last reviewed, and factual corrections carry a short note so returning readers can see what changed and when. If a correction affects scoring, the brand's position among the 9 we compare is reassessed.
Frequently Asked Questions
How do I report an error on a review page?+
Send an e-mail to editor@pawsawayboardingkennels.com with the page link, the statement you think is wrong and any evidence you have, such as a link to the casino's terms or a dated screenshot. You do not need an account with the casino to report a problem. Clear, specific reports are easier to verify and are usually resolved faster.
Can a casino partner ask you to change its review?+
A casino can send factual evidence through the same corrections address as any reader, and we check it the same way. A commercial relationship never changes how a correction is assessed or how a brand is scored. Only verified facts lead to edits. Partnership questions belong at partners@pawsawayboardingkennels.com, while factual corrections always go to editor@pawsawayboardingkennels.com.
Do you hide mistakes once they are fixed?+
No. When a fact that readers may have relied on was wrong, we fix the text and add a dated note on the page describing the change. We do not silently rewrite factual claims. Small cosmetic edits such as typos or formatting are made without a note, because they do not change what a reader would understand or decide.